Terms of service

Terms of Service

Last Updated: September 2026

Welcome to Fusion Home. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. About Fusion Home

Fusion Home is an online store offering home essentials, kitchen products, home décor, storage solutions, accessories and related products.

Throughout these Terms, “Fusion Home,” “we,” “us,” and “our” refer to Fusion Home. “You” or “customer” refers to any person accessing our website or purchasing our products.

2. Use of Our Website

By using our website, you agree that:

  • You are legally capable of entering into a purchase agreement.
  • The information you provide to us is accurate and complete.
  • You will use our website only for lawful purposes.
  • You will not misuse, damage, interfere with, or attempt to gain unauthorized access to our website or services.

We reserve the right to refuse service or cancel orders where we reasonably believe the website or its services are being misused.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate.

However:

  • Product colors may vary slightly depending on your device or screen.
  • Product dimensions and specifications may have minor variations.
  • Product availability may change without prior notice.
  • We reserve the right to correct errors or update product information at any time.

4. Prices

All product prices displayed on our website are subject to change without prior notice.

Any applicable delivery charges, taxes, duties or other charges will be communicated during the checkout process where applicable.

We reserve the right to correct pricing errors. If an incorrect price has been displayed and an order has been placed, we may contact you before processing the order.

5. Orders

Placing an order through our website constitutes a request to purchase the selected products.

An order is considered accepted only after Fusion Home confirms the order.

We reserve the right to:

  • Accept or reject an order.
  • Cancel an order due to product availability.
  • Cancel an order because of pricing or listing errors.
  • Cancel an order where fraudulent or suspicious activity is suspected.
  • Limit quantities of products purchased.

If we cancel an order after payment has been received, any eligible refund will be processed using the applicable payment method or another appropriate method.

6. Payment

We may offer different payment methods through our website.

You agree to provide valid and accurate payment information when placing an order.

Payments may be processed through third-party payment service providers. Fusion Home does not store complete payment card information unless specifically stated in our Privacy Policy.

7. Shipping and Delivery

We will make reasonable efforts to deliver orders within the estimated delivery period displayed at checkout or communicated to you.

Delivery times may vary due to:

  • Product availability
  • Delivery location
  • Courier delays
  • Weather conditions
  • Public holidays
  • Customs or regulatory requirements
  • Other circumstances beyond our reasonable control

Estimated delivery dates are not guaranteed unless expressly stated otherwise.

The customer is responsible for providing an accurate delivery address and contact information.

8. Returns and Exchanges

Returns and exchanges are subject to our Return & Refund Policy.

Products may only be eligible for return or exchange if they meet the conditions specified in that policy.

Certain products may not be eligible for return due to their nature, condition, hygiene requirements, customization, or other applicable restrictions.

Customers should inspect products upon delivery and contact Fusion Home as soon as possible if an item is damaged, defective, incorrect or incomplete.

9. Refunds

Where a refund is approved, the refund amount and method will depend on the applicable Return & Refund Policy and the original payment method.

Processing times may vary depending on the payment provider or financial institution.

Shipping or other charges may be non-refundable where permitted by applicable law and our policies.

10. Cancellations

Customers may request cancellation of an order before it has been processed or dispatched.

Once an order has been processed or shipped, cancellation may no longer be possible and the customer may need to follow the applicable return procedure.

Fusion Home reserves the right to cancel an order where necessary due to product availability, pricing errors, suspected fraud, or other legitimate reasons.

11. Intellectual Property

All content on the Fusion Home website, including but not limited to:

  • Logos
  • Brand names
  • Product images
  • Text
  • Graphics
  • Website design
  • Product descriptions
  • Videos

is owned by or licensed to Fusion Home and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish or commercially use our website content without prior written permission.

12. Third-Party Services

Our website may use third-party services such as payment gateways, delivery providers, analytics services, social media platforms and other service providers.

Your use of those services may also be subject to the terms and policies of the relevant third parties.

Fusion Home is not responsible for the policies or practices of independent third-party service providers.

13. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure or error-free.

We may temporarily suspend or modify the website for maintenance, updates, technical issues or other reasons.

14. Limitation of Liability

To the extent permitted by applicable law, Fusion Home will not be responsible for losses arising from circumstances beyond our reasonable control, including delivery delays, technical failures, third-party service interruptions or other events outside our control.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and protect customer information.

16. Changes to These Terms

Fusion Home may update or modify these Terms of Service from time to time.

Any updated version will be published on this page with the revised “Last Updated” date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Fusion Home operates, subject to any mandatory consumer protection rights that may apply.

18. Contact Us

If you have any questions regarding these Terms of Service, orders, returns or other matters, please contact us through the contact information provided on our website.

Fusion Home
Email: muhammedshukkoor@gmail.com
Phone/WhatsApp: +918921850354
Address: Malappuram - Kerala - India