Shipping Policy

Last Updated: September 2026

At Fusion Home, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we process and deliver your orders.

1. Shipping Locations

Fusion Home currently ships products to addresses across India, subject to service availability in the customer's location.

Some remote or restricted areas may have limited delivery availability.

2. Order Processing

Orders are generally processed within 1–3 business days after successful payment and order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

Processing times may be longer during:

• Sales and promotional periods
• Festivals and public holidays
• High-demand periods
• Unexpected operational circumstances

3. Delivery Time

After your order has been processed and dispatched, the estimated delivery time is generally 3–7 business days.

Delivery times may vary depending on the delivery location, courier availability and other circumstances.

The delivery estimate is not a guaranteed delivery date.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, Fusion Home may offer free shipping promotions or other delivery offers. The applicable terms will be displayed on the website or during checkout.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Name
• House/building number
• Street/locality
• City
• State
• PIN code
• Contact telephone number

Fusion Home is not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

6. Tracking Your Order

Once your order has been dispatched, tracking information may be provided through email, SMS, WhatsApp or other available communication methods.

You can use the tracking information to monitor the status of your shipment.

7. Delivery Attempts

Our courier partner may make multiple delivery attempts if the customer is unavailable.

If delivery cannot be completed because of an incorrect address, unavailable recipient, refusal to accept the package, or other customer-related reasons, additional delivery charges may apply or the order may be returned to Fusion Home.

8. Delayed Deliveries

Although we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

• Courier delays
• Severe weather
• Natural disasters
• Public holidays
• Transportation disruptions
• Incorrect address information
• High order volumes
• Government or regulatory restrictions
• Other unforeseen circumstances

Fusion Home will make reasonable efforts to assist customers in resolving delivery issues.

9. Damaged Packages

Please inspect your package when it is delivered.

If the package appears seriously damaged, customers are encouraged to take photographs or videos of the package before opening it and contact Fusion Home as soon as possible.

If a product is damaged during delivery, please contact us with your order details and supporting photographs/videos so that we can review the issue.

10. Missing or Incorrect Items

If you receive:

• A missing item
• An incorrect product
• An incomplete order
• A damaged product

please contact Fusion Home as soon as possible after delivery.

We may request photographs, videos, order details or other information necessary to investigate the issue.

11. International Shipping

At present, Fusion Home does not offer international shipping unless specifically stated for a particular product or order.

12. Changes to Shipping Policy

Fusion Home reserves the right to update or modify this Shipping Policy at any time.

Any changes will be published on this page with the revised “Last Updated” date.

13. Contact Us

For questions regarding shipping or delivery, please contact us:

Fusion Home
Email: muhammedshukkoor@gmail.com
Phone/WhatsApp: +91 89218 50354
Address: Malappuram, Kerala, India